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User Guide
FAVOURITES LISTS
What Is Happening
You press the remote Guide
button while the Program
Guide is displayed. You find
that you can apply only the
All Chan list or the All Sub
list.
You try to change the All
Chan list or the All Sub list.
The receiver displays an
ERROR message.
You try to apply an empty
Favourites List. The receiver
displays an ERROR message.
A Favourites List does not
show channels that you know
you have added to it.
Possible Reason
• If you have not added channels
to any custom Favourites List,
you will be able to apply only
the All Chan list or the All Sub
list.
• The receiver will not allow you
to change the All Chan list or
the All Sub list.
• The receiver will not allow you
to apply an empty list.
• If you have set up the Program
Guide to hide adult channels and
the receiver is locked, the
Favourites List will not show
such channels.
What to Do
• You must add channels to a custom Favourites
List before you can apply it.
• Choose another list to change.
Note: You can change the All Sub list by
changing what channels you buy.
• Choose another list to apply, or add at least one
channel to the empty list.
• Unlock the receiver for the list to show adult
channels.
HEARING A PROGRAM
What Is Happening
The receiver front panel
Power light is on and there is
a good picture on the TV set,
but you do not hear any
sound.
You hear a foreign language
with a program.
Possible Reason
• You may have muted the sound,
or set the volume so low that
you cannot hear it.
• The audio connections may not
be properly connected.
• You have selected Dolby Digital
Only when there is no Dolby
Digital soundtrack.
• You may have set the receiver to
select an alternate audio
language. The program may be
in a foreign language.
What to Do
• Check the volume level on the TV or audio
device. Turn off the mute or turn up the
volume, as required.
• Check the audio connectors and cables from
the receiver to the TV or the sound system.
• Check the TV speakers or the sound system.
• In the Dolby Digital menu, select Dolby
Digital/ PCM for the audio output. If your
decoder/amplifier will not accept Linear PCM
digital input, use the analog connections
instead.
• Use the Alternate Audio Language menu to
select the language that you prefer.
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