Dish Network Digital PVR Guía de usuario descargar pdf (Pagina 11)

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Reference

Troubleshooting Tables

CHANGING CHANNELS

What Is Happening

You enter a desired channel

number. The channel

changes, but the new channel

is not exactly the channel you

entered.

You are scanning up or down

through the channels, and the

receiver is skipping channels

that you know you have

subscribed to.

Possible Reason

• You may have made a mistake

entering the channel number, or

the channel number you entered

may be invalid.

• If so, the channel displayed is

the closest possible to the

channel you entered.

• If you entered the number for a

channel that you have not

subscribed to, the receiver will

change to the channel and

display a message suggesting

that you might want to subscribe

to the channel.

• If a Favourites List other than

All Chan is applied, the receiver

will skip channels that are not

on the applied list.

• If you have set up the Program

Guide to hide adult channels and

the receiver is locked, the

receiver will skip such channels.

What to Do

• Carefully try entering again the channel

number you want.

• Select All Chan as the active Favourites List.

Unlock the receiver so that it does not skip

adult channels. If you want to buy a channel,

call the Customer Service Center at

1-888-SKY-DISH.

LOCKS

What Is Happening

You set a lock (for example,

a lock on programs by

ratings), but the lock does not

take effect.

You forgot the password, so

that you are unable to unlock

the receiver.

Possible Reason

• You may not have locked the

receiver.

• You may not have written down

the password, to keep it in a safe

place.

What to Do

• You must lock the receiver to apply any lock

that you have set.

• Call the Customer Service Center at

1-888-SKY-DISH. You must provide the

following information: (1) your name; (2) your

address; (3) your telephone number;(4) and the

receiver serial identification number.

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